Julius-K9® FAQs
What materials are used in Julius-K9® harnesses?
Julius-K9® harnesses are made from high-quality materials, including durable polyester straps, scratch-resistant and water-repellent outer fabric, and a breathable inner lining for comfort. The harnesses also feature robust metal D-rings and heavy-duty plastic buckles for added security. These materials are designed to provide maximum durability and safety for your pet.
How do I clean and maintain my dog's harness?
To clean your Julius-K9® harness, we recommend handwashing it with mild soap and warm water. Avoid using harsh detergents or bleach, as these can damage the material. Let the harness air dry completely before using it again. For the best results, store the harness in a cool, dry place away from direct sunlight. For additional guidance, watch our video.
How long does a harness last?
The lifespan of your harness depends on how often it’s used and the conditions it’s exposed to. With regular use and proper care, our harnesses are designed to last for several years. To ensure longevity, we recommend cleaning the harness regularly and checking for signs of wear and tear.
What is the difference between Powair and Powerharness?
The IDC® Powair and IDC® Powerharness are both high-quality harnesses from Julius-K9®, each designed with specific features to cater to different needs:
IDC® Powair:
- Material: Constructed with lightweight, breathable 3D textile layers, making it ideal for hot weather and ensuring maximum airflow.
- Weight: Ultra-light design, suitable as a first harness for puppies and small dogs.
- Cooling Feature: The mesh material can be wetted to provide a cooling effect during warm days.
- Use Case: Best suited for city walks and activities in warmer climates.
IDC® Powerharness:
- Material: Made with durable, water-repellent outer fabric and a breathable inner lining, offering robustness for various conditions.
- Design: Features an angled chest strap for a comfortable fit and a closable handle on top for improved control.
- Versatility: Compatible with accessories like saddle bags and chest straps, enhancing its functionality.
- Use Case: Designed for everyday use, including walks and training sessions, providing efficient power transmission and control.
In summary, the IDC® Powair is tailored for lightweight comfort and breathability, making it perfect for hot weather and as an introductory harness for young dogs. In contrast, the IDC® Powerharness offers durability and versatility for regular use across various activities and conditions.
For a visual guide on fitting and adjusting these harnesses, you might find this video helpful.
How do I customize a patch for my harness?
You can customize a patch by following these steps:
Visit the Custom Patch page.
Select your desired patch size and color.
Enter the custom text in the provided box (located below the color options).
If you'd like to upload an image, ensure it is in one of the following formats: PNG, JPG, JPEG, or WEBP (maximum file size: 1MB).
Add the patch to your cart and proceed with checkout.
If you encounter issues, please reach out to our team for assistance.
What is the warranty policy for Julius-K9® products?
Julius-K9® products come with a 1-year warranty that covers manufacturing defects in materials and workmanship. The warranty does not cover normal wear and tear, damage caused by chewing, or misuse of the product. For warranty claims, please contact our customer service team with proof of purchase and a description of the issue.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary based on your location. During checkout, you can enter your address to see the available shipping options and costs. Please note that customs fees or import duties may apply for orders outside the U.S.
How do I measure my dog to find the right harness size?
To measure your dog for a Julius-K9® harness:
- Measure your dog’s chest circumference at the widest point, just behind the front legs.
- Use the sizing chart on our website to find the corresponding harness size for your dog's measurement.
If you're between sizes, choose the larger size for comfort. For additional guidance, watch our sizing video here.
Can I use the harness for activities like jogging or hiking?
Yes, Julius-K9® harnesses are designed for versatility and can be used for activities like jogging, hiking, and walking. The ergonomic design ensures your dog's comfort and safety during outdoor adventures.
Are Julius-K9® harnesses escape-proof?
Our harnesses are designed to fit snugly and securely when adjusted properly, minimizing the chance of escape. However, some dogs are skilled at slipping out of harnesses. To ensure the best fit, follow our fitting instructions and double-check that the straps are tight but comfortable. For extra security, consider pairing the harness with a safety lead or double-ended leash.
Can the harness be used for small puppies?
Yes, Julius-K9® offers harnesses in sizes suitable for small puppies. The Baby sizes are specifically designed for puppies and small breeds, ensuring a comfortable and secure fit. As your puppy grows, you may need to transition to a larger size.
What makes Julius-K9® harnesses different from other brands?
Julius-K9® harnesses stand out due to their patented ergonomic design, high-quality materials, and customizable options like interchangeable patches. They provide exceptional comfort and control, making them ideal for daily walks and specialized activities. Trusted by dog owners and professionals worldwide, our harnesses are a reliable choice for safety and style.Watch this video about the dangers of purchasing a FAKE Julius-K9 Harness.
How long does shipping take?
We usually ship products out within 24 hours of receiving your order. Shipping times vary depending on your location and the shipping method selected during checkout. Most orders within the U.S. are delivered within 3-7 business days. For international orders, delivery can take 7-21 business days, depending on customs clearance and local postal services. You will receive a tracking number to monitor your shipment's progress once your order has been dispatched.
Do you sell No Pull Harnesses?
While no harness can completely eliminate pulling, their design often makes it more comfortable for dogs by distributing pressure across the chest instead of the neck. Some harnesses may have a calming effect, which can help reduce pulling, but the effectiveness varies by animal. The best solution is consistent training. We recommend considering the IDC Powerharness in combination with our Front Control Y-Belt. This setup allows for better control and correction of pulling behavior.
Do you offer in-house repairs?
We do not offer in-house repairs. However, we do sell replacement buckles for $4.99, which includes shipping. If you would like to purchase a buckle, please email us including the following information: Name, Shipping address, Harness, and quantity. Please note, once you have the buckle, you will need to take it to a cobbler, leather smith, or tailor/seamstress equipped with heavy-duty sewing equipment to install the new buckle.
Out of stock items/items not available in the U.S.
We are pleased to inform you that we can special order products directly from headquarters for you. Please note that the manufacturing process in the EU may take approximately 4-8 weeks. If you are interested in special ordering, please send your request via email providing the exact product SKU and quantity you require.
Do you offer a Military discount?
We offer a military discount directly through GOVX. To redeem this offer, please create an account on their platform.
Which patch size should I choose for my harness?
The size of the patch depends on the size of the harness you have:
- For sizes Baby 1, Baby 2, Mini-Mini, Mini, and Size 0 harnesses, we recommend the Small Patch.
- For sizes 1, 2, 3, and 4 harnesses, we recommend the Large Patch.
You can find both small and large patches available for customization or pre-made options on the following pages: Custom Patches and Pre-made Patches.
Find detailed information by clicking here!
How do I return or exchange a product?
To return or exchange an item, please follow these steps:
-
Contact us at contact@julius-k9.com to initiate the return or exchange process.
Include your order number, the item(s) you'd like to return/exchange, and the reason for your request.
Once approved, you will receive further instructions, including a return shipping label if applicable.
Please note that items must be in their original condition and returned within 30 days of purchase.
Can I purchase replacement parts for my harness?
Yes, we offer replacement parts for our harnesses, such as buckles and straps. To request a replacement part, please contact our customer service team at contact@julius-k9.com.